Thank you for visiting and shopping at www.tuhfah.com Following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
All Standard Delivery orders are processed within 15-20 business days.If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout.
Standard Delivery 15-20 Business days at checkout
Aramex Standard 5-10 business days at checkout
OUR SHIPPING LOCATIONS
Tuhfah FZC shipping is limited to the following countries only.• United Arab Emirates• Jordan• Saudi Arabia.
However, we are in the process of expanding our business to Oman, Bahrain, Kuwait & Iraq. We will update our Shipping / Delivery policy as soon as we launch our business to these countries.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES AND TAXES
Tuhfah FZC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Please refer to our Return Policy